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Contraceptive Access Quality Improvement Plan

Job Aid

Use this tool to guide your quality improvement efforts to increase access to contraception. The plan was developed for the Performance Measurement Learning Collaborative but could be...

Module 4 - Implementing Sustainable Quality Improvement


This eLearning module is the fourth in a five-part Quality Improvement for Family Planning curriculum to build the capacity of Title X grantees to fulfill the QFP recommendation for family...

Introduction to the Clinic Efficiency Dashboard

Event Archive

Do your patients comment about long wait times during their visits? Does your clinic often feel hectic? Are there times when some staff can't keep up with clinic operations while others...

Zika Toolkit for Healthcare Providers, Version 3: Providing Family Planning Care for Non-Pregnant Women and Men of Reproductive Age in the Context of Zika


UPDATED Zika Tookit Now Available! With new information about Zika, the updated Zika Toolkit for Healthcare Providers, Version 3 reflects the Centers for Disease Control and Prevention (CDC...

Using Data to Increase Clinic Efficiency: A Quality Improvement Guide


This guide is designed to facilitate efforts for areas needing improvement, as indicated by data in the Clinic Efficiency Dashboard. It outlines key clinic efficiency indicators (related to...

Clinic Efficiency Data Guide


The Clinic Efficiency Data Guide provides information on how to collect, enter, and analyze clinic efficiency data using the Clinic Efficiency Dashboard. The companion resources, Using Data...

Clinic Efficiency Dashboard

Data Dashboard

The Clinic Efficiency Dashboard is designed to help family planning clinic managers and staff to assess and monitor their productivity, clinic flow, and patient experience over time. The...

Reducing Patient Wait Time


Watch this four minute video to learn how to apply the principles of Lean process improvement to reduce patient wait time.

Accounts Receivable Management Tool

Job Aid

Collecting monies that are due to a practice is an important part of financial sustainability. The Accounts Receivable (A/R) Management Tool is a detailed, step-by-step description of best...