Putting the QFP into Practice Series: How to Begin—Determining the Client’s Need for Services

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Resource Description: 

Click here for a direct link to a recording of this webinar.

Once you have viewed the webinar recording, click here to complete a brief evaluation and request your Certificate of Completion.

About the Webinar

How do you begin to assess a broad range of potential client needs related to planning or achieving pregnancy with consistency and ease? The Clinical Pathway of the QFP offers a systematic framework for exploring a wide range of services clients may need in addition to their stated “reason for the visit.”

This first session of the Putting the QFP into Practice Series included an overview of the Clinical Pathway and provided concrete examples to help begin the conversation to determine the specific need for services among women, men and young people of reproductive age. The Clinical Pathway will serve as a job aid for determining the key areas for assessing your client’s need for services.

Who Should Attend

Designed for clinic managers, administrators, nurses, counselors, educators, medical assistants and other clinic support staff, this webinar is also relevant for clinicians interested in applying the QFP recommendations to their assessment and counseling practices.


After participating in this first webinar of the series, you should be able to: 

  • Describe how the clinical pathway can be used as a framework to help determine clients’ needs for services.
  • Transition from addressing a client’s stated need to exploring the need for additional preventive health services.


Kimberly Aumack Yee

Training Director, Family Planning National Training Centers

Kimberly Aumack Yee has over 20 years of experience in reproductive health training and educational materials development, operations research at family planning clinics, and the design and scale up of innovations in both national and international settings. She is currently a Training Director for Cardea Services.

Johanna Rosenthal, MPH

Project Manager, Family Planning National Training Centers

Johanna Rosenthal is a Project Manager for Cardea and has worked in the family planning field for over 18 years coordinating trainings, developing materials and conducting family planning training on a variety of topics.

Registration & Fees - The recorded webinar is free of charge.

Continuing Nursing Education (CNE) was only available to those who participated in the live webinar event. There will be no CE offered to those who view the recording.

Putting the QFP into Practice Series -  Click here if you would like to register for upcoming webinars or view recordings of past webinars in this series.

Contact the Family Planning National Training Center for Service Delivery at 510-835-3700 or r9reg@cardeaservices.org


FPNTC is supported by the Office of Population Affairs of the U.S. Department of Health and Human Services.  The information presented does not necessarily represent the views of OPA, DHHS, or FPNTC member organizations.


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