Providing quality counseling is an essential component of client-centered, culturally proficient care. This toolkit is based on Providing Quality Family Planning Services (QFP): Recommendations of CDC and OPA and contains an overview of the QFP Principles for Providing Quality Counseling.
Included in the toolkit are instructional tools and training activities along with job aids to help staff practice and apply the QFP Principles for Providing Quality Counseling. These training materials are designed to help clinic staff understand the key Quality Counseling Principles within an easy to remember contraceptive counseling process and practice skills and strategies that support an interactive, client-centered approach to contraceptive counseling and education.
This toolkit is presented in five modules that provide background and recommended preparation for the trainer, key concepts to ensure a consistent approach to these topics, and training activities (including step-by-step instructions) with printed materials. References and additional resources are listed at the end of the toolkit.
Click here for more information on the Putting the QFP into Practice Series.
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