Collecting Co-Pays and Applying Sliding Fee Scales: A Job Aid for Front Desk Staff

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Document: 

Resource Description: 

This job aid, Collecting Co-Pays and Applying Sliding Fee Scales, developed for front desk staff shows the steps for collecting co-pays and applying your agency’s sliding fee scale. It is important to remember that clients should never pay more than what they owe based on the sliding fee scale. Additionally, the job aid lists frequently asked questions (FAQs) that may assist your agency in collecting co-pays from clients who have insurance.

Type: 

Job Aid

CE Offered: 

No